Refund policy

Refund Policy – Love Jewels

At Love Jewels, your satisfaction means everything to us. If you're not completely happy with your purchase, we’re here to help.

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Returns

We accept returns within 5 days of the delivery date.

To be eligible for a return:

• Items must be unworn, undamaged, and in their original packaging.

• We do not accept returns on items that show signs of wear, damage, or alteration.

• *Any Return is only for store credit 

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Return Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

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Refunds

Once your return is received and inspected, we will notify you via text or call. If your return is approved, your refund will be processed for store credit on your account

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Non-Returnable Items

• Gift cards

• Custom or personalized jewelry

• Sale items 

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Start a Return

To begin a return, please call or text us at (213) 200-9076 with your order number and reason for return. We’ll provide instructions on how to proceed.

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If you have any questions, don’t hesitate to reach out at (213) 200-9076 — we're happy to help.